Trust & Warranty · 3 min read
The following has been in effect since March 27, 1988 and is unmatched by anyone in the world. Hearthstone is willing to stand behind the craft, the design, and the raising of your home with a guarantee that is as direct as the timbers we cut.
The Money Back Guarantee.
If you purchase a home from us and have the home erected by us, or one of our authorized crews, we will give you up to 10 days or until you continue construction on the home — whichever comes sooner — for you to approve of our home and our services. If you decide during that time period that you aren't satisfied with the quality of our home and our services, notify us and we will, within 30 days, dismantle the structure we originally erected, remove it, and refund all the money you gave us.
The Structural Guarantee.
Our unique homes are not so easy to design as they might seem. Our structures require special expertise in design, timber grading, manufacture, and erection to insure satisfactory long-term structural performance. Through years of experience and years of working with major code agencies, we have developed structural design systems that enable us to guarantee your home structurally for as long as you own it.
We guarantee that every timber in your home is individually graded for its specific structural load in the home and that structural specifications are in compliance with major code agency guidelines.

A guarantee is only as good as the company behind it. Hearthstone has stood behind this promise since 1988.
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